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Under New Ownership

On the 31st of March 2023, Serene Sleep Group Limited acquired BritishBedsDirect.co.uk.

It is important to note that any sales made prior to this date were handled by Serene Beds & Furniture Limited, a company that is not affiliated with Serene Sleep Group Limited.

If your order has not been fulfilled, we recommend that you contact your bank and file a chargeback claim against Serene Beds & Furniture Limited.


Here are some links regarding chargebacks: 
 
How do I use chargeback? - Which?
 
Section 75 of the Consumer Credit Act - Which? 

Debit & credit card chargeback: protection on faulty goods - MSE (moneysavingexpert.com)

What Is Chargeback | MoneySuperMarket