Payment & Security

We take your financial security very seriously. Our payment system is protected by SSL certification. Whether you’re paying by credit card or PayPal, advanced encryption will keep your details safe.

How to pay

You can pay by credit or debit card - Visa, MasterCard or Maestro - or by PayPal. Alternatively, you can arrange a BACs payment to British Beds Direct’s bank account by calling 0121 567 3131.

About your order

We provide information about our products on our website and the mechanism by which you can order them. Your order will only have been accepted when we confirm it by email. An exception to this is if you cancel the order as per our Terms and Conditions, we later cancel it as per our Terms and Conditions, or we don’t accept your order. Just one special offer can be applied to each shopping bag, unless we state otherwise. 

We reserve the right not to accept or to cancel your order in any of these scenarios: the item isn’t available any longer; we don’t deliver to your address; we can’t process your payment, or a bank or merchant service provider cancels payment afterwards; payment has been made fraudulently or  illegally; or we’ve made a mistake with pricing or the product description.

If your payment has been partly received or received in its entirety for an order which is then cancelled, we’ll refund you in full via the same method of payment.