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Eleanor Storage ottoman bed base – half-end lift with 2 small drawers

Ottoman bed base – Versatile storage options – Smooth, easy lift
  • From £369.00
  • (FREE UK Delivery)
Made To Order | Delivered Within 10 Days*
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Some seriously zen under bed storage. With a best-of-both-worlds philosophy, this clever storage ottoman base takes the stress out of modern living. With an easy-lift space at the foot to snug away the bigger things, the dinky side drawers at the head end leave space for your bedside table.

• Storage height: 25cm; total base height 39cm

• Half end lift with two small drawers

• Piston-lift for smooth access

• Anti-slip fabric to keep your mattress secure

• Oak lined and crafted in our Midlands workshop 

Need to Know

Not available as a single. Pick up some free fabric swatches to decide on the look you want, and don’t forget to browse our exclusive range of headboards and made-for-you mattresses.

Delivery

We’ll deliver for free within 10 days* and according to government delivery, guidelines to keep everyone safe. Tell us which room you’d like your ottoman bed base brought to and leave the heavy lifting to us.


*Terms and conditions apply


Delivery

Once you’ve ordered and paid for your items, our customer service team will call you to arrange a convenient date for free delivery.

How long does delivery take?

We do our absolute best to deliver within 10 working days. If you live somewhere remote or difficult to reach, it might take us a bit longer, but we’ll always let you know when you make your order.  

Will you give me an exact delivery time?

We’ll give you a four-hour time slot, usually between 7am and 7pm, Monday to Friday. If it’s outside these times, we will let you know. 

Can you deliver to the room of my choice?

We always have two people to deliver your items, and they’ll always try to bring your items to your preferred room. 

Where do we deliver?

We deliver to mainland England, Scotland and Wales. Delivery to remote areas may take a little longer. We don’t yet deliver to Northern Ireland, the Isle of Man or the Channel Islands. 

If you want your items sent further afield, we can deliver to an international shipping depot for onward transport. 

Alternatively you can arrange collection from our workshop. For more info, call 0121 567 3131 or email hello@britishbedsdirect.co.uk

How does Covid-19 affect deliveries?

Our delivery folk comply with the government’s Covid-19 delivery guidelines to keep everyone safe. This means that they follow hand hygiene procedures, they will wear masks in your home, they will keep 2 metres away from any household members and try to avoid exchanging physical documentation where possible.

Because of Covid-19, our normal delivery services can sometimes change. We’ll let you know as soon as possible if this happens.  

Do I have to assemble my product?

We aren’t currently able to offer assembly, but all of our products are easy to put together using basic tools.

Checking your items will fit

Make sure that you’ve measured up your space before you make a purchase so you know it will fit once it’s assembled. Check the exact dimensions of the bed you’re buying – you’ll find them on the product page. Sometimes it helps to use masking tape on the floor to mark out where your bed will go – that way you can tell how much space you’ll have. 

Please measure door frames and stairwells before you make an order to make sure large mattresses and bulky items can be brought through the house. We can’t be responsible for any items that won’t fit. Don’t get rid of your old bed or mattress until you’ve received your new one.

If there is anything you aren’t sure about, give our customer service team a call on 0121 567 3131. 

Accessing your property

If you think our delivery vehicle might have difficulty getting to your house, please let us know when we contact you to arrange delivery – we’ll work with you to try to find a solution. 

You may want to cover your floors before we deliver to your house. It’s a good idea to remove any ornaments or pictures that might get knocked too.

Changing your delivery 

You can change your delivery slot if you need to – just let our customer service team know at least 24 hours before the scheduled delivery. If you need to change your delivery less than 24 hours before your booked slot, there will be a £50 charge.  

To change your delivery slot, contact our customer services team on 0121 567 3131.

What happens when we can’t deliver?

• You will need to be home for us to deliver the items. If you aren’t in when we deliver there will be a £50 re-delivery charge.

• If it’s not safe to deliver to the agreed delivery point, or doing so might damage the item or your property, we will leave your items at the nearest safe place. 

• If we can’t safely deliver to your home at all because of access limitations, there may be a fee of up to 50% for each item purchased. 

• If we can’t deliver because of other circumstance that are beyond our control, like road closures or vehicle breakdown, we’ll get in touch with you to rearrange the delivery.

Returns and refunds

We want you to be delighted by your British Beds Direct purchase. If you aren’t, we’d like to help. 

Changing your order

You can make any changes within 48 hours of placing your order. 

Cancelling your order

You can cancel your order up to 24 hours before your delivery slot, and you’ll be given a complete refund within 14 days. 

Returns after delivery

You can return your bed, mattress or headboard within 14 days after delivery, as long as the item is unused, in its original condition and in its original packaging. A £50 collection fee applies to refunds. This will be deducted from the refund amount.

Exchanging your mattress

Sometimes it takes a bit of time getting used to a new mattress – the lovely squishy fillings will need a chance to settle too. But if your mattress isn’t as comfortable as you’d like after 40 nights, we’ll exchange it for a new one, as long as you’ve used a mattress protector. 

Find out more about our 40 Night Comfort Guarantee.

Find out more about choosing a mattress

Faulty products

Usually our products will arrive in tip-top condition. If it’s less than perfect, get in touch with us straight away and we’ll get it sorted. 

Contacting us about refunds and returns 

To cancel your order, make a return, exchange your mattress or let us know about a faulty product, contact the customer service team on hello@britishbedsdirect.co.uk or call 0121 567 3131 between 9.30am-5pm, Monday to Saturday.

We take your financial security very seriously. Our payment system is protected by SSL certification. Whether you’re paying by credit card or PayPal, advanced encryption will keep your details safe.

How to pay

You can pay by credit or debit card - Visa, MasterCard or Maestro - or by PayPal. Alternatively, you can arrange a BACs payment to British Beds Direct’s bank account by calling 0121 567 3131.

About your order

We provide information about our products on our website and the mechanism by which you can order them. Your order will only have been accepted when we confirm it by email. An exception to this is if you cancel the order as per our Terms and Conditions, we later cancel it as per our Terms and Conditions, or we don’t accept your order. Just one special offer can be applied to each shopping bag, unless we state otherwise. 

We reserve the right not to accept or to cancel your order in any of these scenarios: the item isn’t available any longer; we don’t deliver to your address; we can’t process your payment, or a bank or merchant service provider cancels payment afterwards; payment has been made fraudulently or  illegally; or we’ve made a mistake with pricing or the product description.

If your payment has been partly received or received in its entirety for an order which is then cancelled, we’ll refund you in full via the same method of payment. 

Showing our 1 review for Eleanor Storage ottoman bed base – half-end lift with 2 small drawers. Write a review
Review Summary - 4 out of 5 based on 1 rating.
  • Review Date - 21st June 2021
  • Overall - 4
  • Price - 3
  • Quality - 4
  • Tell us about your experience - Bed looks nice, still to be put together. The wrong size draw was sent, however customer services dealt with it quickly, waiting delivery of part. I was surprised that the bed is not put together by delivery. The delivery was handled very badly, there was no phone call or text to let me know that the bed would be delivered. When they arrived, I asked for 10 minutes to clear the room for them, as there was an inflatable bed in the room, they refused to do this and were very defiant, blaming me for not supplying a phone number (which I had done). Anyway they took the bed upstairs, I had to supply face masks, no shoes were removed, then I was asked to sign for the bed delivery on their phone. I don’t think these guys have been trained correctly, but the company were great at listening to my complaint, I just hope the same guys don’t turn up to deliver. It might be worth noting that you have to put the bed together yourself and may have to check with the delivery company, that they have your phone number, once you receive an email that the bed has been dispatched. The bed looks good, once it’s put together, I’m sure it will look really nice.

June 21, 2021
Anonymous
Showing our 1 review for Eleanor Storage ottoman bed base – half-end lift with 2 small drawers. Write a review
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